Frequently Asked Questions
How is the product quality guaranteed?
We ensure quality through a strict process: always provide a pre-production sample before mass production and perform a final inspection before shipment.
What types of pet products can I purchase?
Our product range includes Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Harnesses, Leashes, Litter boxes, and various pet accessories.
Why should I choose your service over other suppliers?
Founded in 2015, we focus specifically on pet food processing and sales. Our expertise in the private enterprise sector ensures dedicated service and quality pet supplies.
What delivery and payment terms do you accept?
- Delivery: FOB, CFR, CIF, EXW, FAS, FCA
- Currency: USD, EUR, CAD, AUD, GBP, CNY
- Payment Type: T/T, L/C, Western Union
Do you offer OEM/ODM customization?
Yes, we accept both OEM and ODM orders. We can customize the products with your own brand logo and specific packaging designs.
What languages does your service team speak?
Our team is professional and fluent in both English and Chinese to assist with your inquiries.