❓ Frequently Asked Questions
Who are we and where are we based?
We are a professional pet food and supplies enterprise founded in 2015. We focus on high-quality pet food processing and global sales, serving markets in Southeast Asia, East Asia, and the Middle East.
How do you guarantee product quality?
Quality is our priority. We always provide a pre-production sample before starting mass production and conduct a final inspection before every shipment to ensure standards are met.
What types of pet products can I purchase from you?
We offer a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Wet Food, Cat Litter, and various accessories like Harnesses, Leashes, Treadmills, and Pet Bowls.
Why should I choose you over other suppliers?
Since 2015, we have specialized in the pet food industry. Our expertise in both processing and sales allows us to provide reliable products and professional service tailored to private enterprises.
What trade services and payment terms do you provide?
We accept various delivery terms including FOB, CFR, CIF, and EXW. Payments can be made in USD, EUR, CAD, GBP, or CNY via T/T, L/C, or Western Union. Our team provides service in English and Chinese.
Do you offer OEM and ODM services?
Yes, we fully support OEM and ODM services. We can customize products with your specific branding, logo, and unique packaging designs to meet your market needs.