❓ Frequently Asked Questions
1. Who are we?
We have been operating since 2015, with a strong presence in Southeast Asia (60.00%), and various other markets including South Asia, East Asia, and the Mid East. Our office consists of approximately 11-50 dedicated professionals.
2. How can we guarantee quality?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
3. What products can you buy from us?
We offer a wide range of pet products including Cat Food, Dog Food, Freeze-Dried treats, Wet Food, Cat Litter, Harnesses, Leashes, Litter boxes, Treadmills, and various accessories.
4. Why should you choose us over other suppliers?
Founded in 2015, our enterprise focuses specifically on pet food processing and high-quality pet supplies sales, ensuring specialized expertise in the industry.
5. What services and payment terms do we provide?
We accept various delivery terms (FOB, CFR, CIF, EXW, FAS, FCA) and multiple currencies (USD, EUR, CAD, AUD, GBP, CNY). Payments can be made via T/T, L/C, or Western Union. Our team is fluent in English and Chinese.
6. Do you offer OEM/ODM services?
Yes, we accept OEM and ODM orders. We can customize products with your own logo and packaging design to meet your brand requirements.