How do you ensure the quality and safety of the pet food?
Our production facility is certified by ISO, HACCP, and other international standards. Every product undergoes multi-layered checks, from ingredient selection to third-party professional lab testing, ensuring safety and nutritional compliance.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Are the raw materials sourced from reliable suppliers?
Absolutely. All partner facilities use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives to ensure consistent nutrition and safety.
What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases. For customized products, we can discuss a reasonable minimum based on production feasibility.
What is the typical delivery time after order confirmation?
It depends on your location and volume. Generally, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection for most international markets.
What kind of after-sales support do you provide?
If you encounter issues such as delivery damage or quality concerns, our team will respond within 24 hours to resolve the problem, including arranging replacements or refunds.
Curon Pet
