What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer carefully curated dry pet food and functional pet treats.
How is the quality and safety of the pet food ensured?
Our factory is certified by ISO, HACCP, and other standard certificates. Every product undergoes multi-layered checks: from ingredient selection and in-production oversight to pre-delivery testing by third-party professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
What is the typical minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases; for customized products, we discuss a reasonable minimum based on production feasibility.
What is the typical delivery time after order confirmation?
Delivery time depends on location and volume. For most markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.
What kind of after-sales support is provided?
If you encounter issues such as product damage during delivery or quality concerns, our team will respond within 24 hours to resolve the problem, including arranging replacements or refunds.
Curon Pet
