How is the quality and safety of the pet food ensured?
The factory is certified by ISO, HACCP, and other standard pet food certificates. Every product undergoes multi-layered checks: from ingredient selection and in-production oversight to pre-delivery testing by third-party professional labs.
Is it possible to customize pet food formulas or packaging?
Yes, product adaptation support is offered. Based on your needs, formulas can be refined (e.g., hypoallergenic options) or packaging sizes and designs can be adjusted to match your target market requirements.
Are raw materials sourced from reliable suppliers?
Absolutely. Partner facilities are required to use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives.
What is the minimum order quantity (MOQ)?
MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases. For customized products, minimums are discussed based on production feasibility.
What is the typical delivery time?
Delivery depends on location and volume. For most markets, logistics are coordinated to deliver within 4–8 weeks post-production and quality inspection.
What kind of after-sales support is provided?
Responses to issues (such as product damage or quality concerns) are provided within 24 hours. Solutions including replacements or refunds are arranged based on the specific situation.
Curon Pet
