What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food, carefully curated dry pet food, and functional pet treats, all tailored to meet global pet owners' needs.
How do you ensure the quality and safety of the pet food?
Our factory is certified by ISO, HACCP, and other standard certificates. Every product undergoes multi-layered checks: from ingredient selection and in-production oversight to pre-delivery testing by third-party professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can work to refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your target market.
What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products, the MOQ is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
If you encounter issues such as product damage during delivery or quality concerns, our team will respond within 24 hours to resolve problems, including arranging replacements or refunds.
What is the typical delivery time after order confirmation?
It depends on your location and volume. Most markets coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.