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Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens), carefully curated dry pet food, and functional pet treats.
How is the quality and safety of the pet food ensured?
The production facilities are certified by ISO, HACCP, and other standards. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your target market.
Are the raw materials sourced from reliable suppliers?
Absolutely. All raw materials—covering meat, grains, and additives—are sourced from qualified suppliers with full traceability records to ensure nutrition and safety.
What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products, the MOQ is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
Our team responds within 24 hours to any concerns regarding delivery or quality. We work to resolve problems through replacements or refunds as per the specific situation.
Curon Pet
