Frequently Asked Questions
What types of pet food products do you focus on?
We specialize in high-quality pet wet food, including creamy pouches for kittens and adults, curated dry pet food, and functional treats tailored to meet global nutritional needs.
How is the quality and safety of the pet food ensured?
Our facilities are ISO and HACCP certified. Every batch undergoes multi-layered checks: from ingredient selection to pre-delivery testing by professional third-party labs, ensuring safety and freshness.
Is it possible to customize formulas or packaging?
Yes, we offer full OEM/ODM support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging designs and sizes to match your specific market requirements.
Are raw materials sourced from reliable suppliers?
Absolutely. All meat, grains, and additives are sourced from qualified suppliers with full traceability records. We regularly verify certificates to maintain strict nutritional standards.
What is the Minimum Order Quantity (MOQ)?
Our MOQ is flexible. For standard products, it is typically 10 cases. For customized formulas or packaging, the MOQ is negotiated based on production feasibility.
What is the typical delivery timeline and after-sales support?
Delivery usually takes 4–8 weeks post-production depending on your location. We provide 24-hour response support for any quality or shipping concerns to ensure complete satisfaction.
Curon Pet
