Frequently Asked Questions
How is the product quality guaranteed?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure the highest quality standards.
What types of pet products can I purchase from you?
You can find a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Harnesses, Leashes, Treadmills, and various pet accessories.
Why should I choose your products over other suppliers?
Since 2015, we have focused specifically on pet food processing and high-quality pet supplies, ensuring professional expertise and dedicated service in every product we offer.
What delivery and payment terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA. Accepted payment types include T/T, L/C, and Western Union in multiple currencies such as USD, EUR, and CNY.
Do you offer OEM and ODM services?
Yes, we accept both OEM and ODM orders. We can customize the products with your specific logo and packaging design to meet your brand requirements.
What are the main benefits of the Fillets PRO Active treats?
These treats feature a unique Nutri Center containing glucosamine and chondroitin sulfate, which help support cartilage health, maintain joint function, and improve overall mobility in dogs.