1. What types of pet food products do you focus on?
We mainly provide high-quality pet food solutions, focusing on wet food formulas for senior pets, puppies, and kittens. We also offer curated dry food and functional treats tailored to global market needs.
2. How is product quality and safety ensured?
Our facilities are ISO and HACCP certified. Every product undergoes multi-layered checks: from ingredient selection to third-party professional lab testing before delivery, ensuring strict nutritional compliance.
3. Is it possible to customize formulas or packaging?
Yes, we provide product adaptation support. We can refine formulas (such as hypoallergenic options) and adjust packaging designs or sizes to match your specific target market requirements.
4. Are raw materials sourced from reliable suppliers?
Absolutely. All meat, grains, and additives are sourced from qualified suppliers with full traceability records. We regularly audit certificates to maintain the highest safety standards.
5. What is the typical Minimum Order Quantity (MOQ)?
Our MOQ is flexible. For regular standard products, it is typically 10 cases. For customized OEM products, the minimum is negotiated based on production feasibility.
6. What kind of after-sales support is provided?
Our team responds to all inquiries within 24 hours. If any issues regarding product quality or delivery damage occur, we work quickly to arrange replacements or refunds to ensure complete satisfaction.