❓ Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide high-quality pet food solutions, with a focus on wet food (formulas for senior pets, puppies/kittens), carefully curated dry food, and functional treats tailored to global needs.
How do you ensure quality and safety?
Our factory is certified by ISO, HACCP, and other standards. Every product undergoes multi-layered checks: from ingredient selection to third-party professional lab testing before delivery.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging designs and sizes to match your specific market requirements.
Are the raw materials sourced from reliable suppliers?
Absolutely. Partner facilities use raw materials from qualified suppliers with full traceability records for meat, grains, and additives to ensure safety and nutrition.
What is the typical minimum order quantity (MOQ)?
Our MOQ is flexible. For standard products, it is typically around 10 cases. For customized formulas or packaging, we can discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
Our team responds within 24 hours to any concerns regarding product damage or quality. We work to resolve issues through replacements or refunds based on the specific situation.
Curon Pet
