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Frequently Asked Questions
What is your primary business focus?
We focus on professional pet food processing and sales, providing a wide range of high-quality pet treats and supplies globally.
How do you ensure product quality?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
What types of pet products can I purchase?
Our product range includes Cat Food, Dog Food, Freeze-Dried Treats, Wet Food, Cat Litter, and various accessories such as harnesses, leashes, bowls, and treadmills.
Do you offer OEM and ODM services?
Yes, we accept both OEM and ODM orders. We can customize products with your specific logo and unique packaging design.
What are your accepted delivery and payment terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA. Payment can be made via T/T, L/C, or Western Union in multiple currencies such as USD, EUR, CAD, and more.
Which languages can your team communicate in?
Our professional service team is fluent in both English and Chinese to ensure smooth communication with international clients.